Shipping policy

Shipping Policy

We aim to get your order to you as quickly and reliably as possible.

Processing Time

Orders are processed within 1–2 business days after payment/order confirmation.
Orders placed on weekends or public holidays will be processed the next business day.

Delivery Time

Standard delivery: 3 to 5 working days from the date of dispatch.
Delivery times may vary slightly depending on your location and courier availability.

Shipping Charges

Order Tracking

Once your order is shipped, you will receive a tracking number (if applicable) via [SMS/WhatsApp/Email] to monitor your delivery status.

Delays

While we strive to meet our estimated delivery window, delays may occasionally occur due to courier service issues, weather conditions, public holidays, or circumstances beyond our control.
We are not responsible for delays caused by third-party courier services once the package has been dispatched.

Cash on Delivery (COD)

Please inspect your parcel before completing payment to the delivery rider.
Once payment is made and the parcel is accepted, it will be subject to our standard 7-day return policy.

Incorrect Address

Please ensure your shipping address and contact number are accurate at checkout. We are not responsible for delays or failed deliveries due to incorrect address information provided by the customer.

Contact Us
For any shipping-related questions, reach out to us at
Contact: 03114962575
Email: customer@gadgetexpress.com

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